Signature Shop Return Policy

No, all tires sold on the Vault are final sale.

Approved returns will be processed within 10 business days of receipt of return. Refunds will be issued to the original payment method, less any applicable restocking or shipping fees. A 15% restocking fee will apply to all returns with the exception of returns due to order errors or damaged/defective goods.

No, refunds will be issued to the original payment method.

You may contact our customer service team at 1-877-498-2858 to receive instructions on how to ship your item(s) back to us. Our team will inspect the items and issue a refund if the product meets the criteria listed above. Unauthorized returns may not be accepted.

If your item arrives defective, damaged or is incorrect, please contact our customer service team within 7 days of delivery. In some cases, a physical return may not be necessary, and we will arrange for a replacement or refund.

Eligible items ordered between November 1 and December 31 may be returned for a full refund at purchase price to your original form of payment through January 31 of the following year.

At this time, we ship to only the continental United States. If you would like to place an order to be shipped outside of the continental United States, please call 877 – GY VAULT.

Yes, shipping costs will be deducted from your refund if you use the shipping label that will be provided to you after your return request is accepted.

No, all return requests must be submitted to our customer service team who will provide you with shipping instructions.

We do not offer exchanges. If you would like a different item, please place a new order.

Returned items must be unworn, unwashed, and undamaged, with all labels and tags attached.